Full-Time AI Prompt Engineer

• Design and implement AI-powered workflows that drive measurable business outcomes in collaboration with internal teams.
• Build and maintain high-quality, reusable prompts in a centralized prompt library.
• Iterate on prompts to enhance clarity, consistency, and automation logic.
• Troubleshoot and resolve issues related to prompt execution or system integration.
• Use tools like Zapier and APIs to connect systems and streamline workflows.
• Review prompt output quality across key use cases for accuracy and usefulness.
• Collaborate with Operations and Quality teams to scale review and feedback processes.
• Improve the accessibility and structure of internal knowledge content used by AI systems.
• Align with stakeholders across Ops, Enablement, and leadership on priorities and rollout.
• Translate feedback into actionable prompt or workflow improvements.
• Monitor prompt and workflow performance to identify improvement opportunities.
• Generate insights from usage data to inform decisions and share best practices.

• Strong practical understanding of LLMs and core AI concepts (e.g. prompt engineering, RAG, function calling) and how they can be applied across an organization's internal operations.
• Experience in operations or AI-enabled roles with a strong focus on building automations that drive meaningful outcomes ideally where you leveraged AI to improve processes or outcomes.
• Familiarity with workflow tools like Zapier, APIs, or internal scripting frameworks to build lightweight AI integrations.
• Strong background in building or maintaining workflows that connect tools, reduce manual work, or improve user experience.
• A bias for action, you enjoy moving from idea to implementation and thrive in environments where experimentation and iteration lead to meaningful impact.
• Great problem-solving skills with an ability to identify, diagnose and resolve technical issues in AI-powered systems.
• Ability to analyze data and surface insights that drive continuous improvement.
• Strong communication and collaboration skills, adept at working cross-functionally with internal teams and external vendors to achieve shared goals.
• Agility in adapting to new technologies, shifting priorities, and evolving business needs.

What is the last date for applying to the job?

Which countries are accepted for this remote job?