Part-Time Call Center Advisor

We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands.

Responsibilities:

• Answer inbound calls and assist customers.
• Use provided tools to document and resolve customer needs.
• Follow established protocols for communication and case handling.
• Participate in required certification courses.
• Deliver service in a professional manner.
• Maintain performance targets in quality, communication, and efficiency.

Requirements:

• High school diploma or GED required
• Must be at least 18 years of age
• Authorized to work in the United States
• U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
• Strong communication and active listening skills
• Basic computer knowledge and typing ability
• Ability to follow detailed instructions and meet performance standards

Bonus:

• Prior customer service or call center experience is a plus
• Spanish language skills are a bonus

Benefits:

• Remote position
• Paid training (after client certification)
• Flexible schedule options
• Paid time off
• Career advancement opportunities
• Access to telehealth benefits

What is the last date for applying to the job?

Which countries are accepted for this remote job?