Part-Time Call Center Advisor – Service & Support Role

We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will:

• Handle inbound customer interactions for major brands.
• Use provided systems to resolve issues and answer questions.
• Ensure customer satisfaction.

This is a phone-based customer service position that offers schedule flexibility.

Responsibilities:

• Answer inbound calls and assist customers.
• Use provided tools to document and resolve customer needs.
• Follow established protocols for communication and case handling.
• Participate in required certification courses.
• Deliver service in a professional and brand-aligned manner.
• Maintain performance targets in quality, communication, and efficiency.

Requirements:

• High school diploma or GED required.
• Must be at least 18 years of age.
• Authorized to work in the United States.
• U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
• Strong communication and active listening skills.
• Basic computer knowledge and typing ability.
• Ability to follow detailed instructions and meet performance standards.

Bonus:

• Prior customer service or call center experience.
• Spanish language skills.

Benefits:

• Remote position.
• Paid training (after client certification).
• Flexible schedule options.
• Paid time off.
• Career advancement opportunities.
• Access to telehealth benefits.

All information kept confidential under EEO guidelines.

What is the last date for applying to the job?

Which countries are accepted for this remote job?