Part-Time Call Center Representative

We are looking for a customer-oriented service representative.

Responsibilities:

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts
• Provide accurate, valid, and complete information
• Meet personal/customer service team targets
• Handle customer complaints
• Keep records of customer interactions
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers

Skills Required:

• Excellent customer service abilities
• Strong phone etiquette and communication skills
• Familiarity with CRM systems
• Customer orientation and adaptability
• Ability to multi-task, prioritize, and manage time effectively
• Proficient in English
• Computer skills
• Analytical skills

Additional Details:

• Spanish language proficiency is a plus
• At least 18 years old
• High school diploma or GED
• Authorized to work in the US
• US resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, or WI)
• Paid Training
• Paid Time Off
• Flexible Schedule
• Telehealth Care Plan
• Training & Development
• Advancement Opportunities

What is the last date for applying to the job?

Which countries are accepted for this remote job?