Part-Time Call Center Representative

We are looking for a customer-oriented service representative.

Responsibilities:

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships with customer accounts
• Provide accurate, valid, and complete information
• Meet sales targets and call handling quotas
• Handle customer complaints
• Keep records of customer interactions
• Follow communication procedures
• Engage customers

Skills:

• Excellent customer service abilities
• Strong phone etiquette and communication skills
• Familiarity with CRM systems
• Customer orientation
• Strong communication and presentation skills
• Ability to multi-task
• Proficient in English
• Computer skills
• Analytical skills

Experience:

• Sales and upselling experience preferred
• Multilingual or bilingual proficiency is a plus

Requirements:

• At least 18 years old
• High school diploma or GED
• Authorized to work in the US
• US resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)

Benefits:

• Paid Training
• Paid Time Off
• Flexible Schedule
• Telehealth Care Plan
• Training & Development
• Advancement Opportunities

Additional Information:

• All information will be kept confidential

What is the last date for applying to the job?

Which countries are accepted for this remote job?