Part-Time Call Center Specialist

We are looking for a customer-oriented service representative.

Responsibilities:

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customer needs
• Build sustainable relationships
• Provide accurate information
• Meet personal/team targets
• Handle customer complaints
• Keep records of customer interactions
• Follow communication procedures
• Engage customers

Qualifications:

• Excellent customer service abilities
• Track record of over-achieving quota
• Good phone etiquette and communication skills
• Familiarity with CRM systems
• Customer orientation
• Excellent communication skills
• Ability to multi-task and prioritize
• Proficient in English
• Strong data entry skills
• Computer skills
• Experience with outbound calling (preferred)
• Analytical skills (preferred)
• Multilingual/bilingual proficiency (a plus)
• Sales and upselling experience (preferred)
• Spanish language proficiency (advantageous)

Additional Information:

• At least 18 years old
• High school diploma or GED
• Authorized to work in the US
• US resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
• Paid Training
• Paid Time Off
• Flexible Schedule
• Telehealth Care Plan
• Training & Development
• Advancement Opportunities

What is the last date for applying to the job?

Which countries are accepted for this remote job?