Contractor Category Manager - eCommerce
Endeavour Group Careers is hiring a remote Contractor Category Manager - eCommerce. The career level for this job opening is Manager and is accepting Richmond, Australia based applicants remotely. Read complete job description before applying.
Endeavour Group Careers
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12 Month secondment opportunity
The Category Manager - eCommerce is a strategic role, responsible for achieving the key business drivers in Sales, Profit and Inventory targets for the eCommerce portfolio.
Working as a strategic partner with the eCommerce team and closely with each of the Merchandise, Operations, Finance, Space and Marketing departments, this role develops an effective eCommerce merchandising strategy.
You’ll be responsible for evolving processes to support the eCommerce business; including rolling out initiatives and coaching/educating team across the Merchandising and Marketing teams to integrate eCommerce into the overall planning strategy.
- Lead and empower your team to enhance processes, drive initiatives, and cultivate a customer-centric culture.
- Utilise customer feedback and market understanding to deliver tailored solutions across all channels.
- Collaborate to optimize trading, build strong partnerships, and ensure excellent customer experiences.
- Support the eCommerce category strategy (12-18 months) and execute Category and Customer Jobs to be Done.
- Adapt and implement Customer Trade Plan mechanics.
- Execute Dan Murphy's pricing and competition strategies on all platforms, adhering to policies.
- Consistently achieve eCommerce KPIs, including sales and profit.
- Lead Range Review, Trading Terms, and Pricing discussions for eCommerce.
- Leverage data and insights for continuous improvement and sustainable growth.
- Collaborate across teams, understanding competitors, brands, consumers, and shopper trends.
- Manage and present weekly reports to stakeholders.
- Manage B2B, Corporate, and Events Team relationships to drive growth.
- Oversee product sourcing for eCommerce channels (Wine Concierge, Online Exclusives, B2B, Customer Events, Marketplace).
- Lead eCommerce fulfilment from a Merchandise perspective, including CFC oversight.
- Own end-to-end outcomes for Dan Murphy's on DoorDash and Uber Eats for Merchandise, including range, pricing, and promotions.
About You:
- Experience in retail buying, marketing or business development within Liquor
- Understanding and application of core category management skills, inc leverage of customer data & insights
- 5+ years experience managing within a Head Office Merchandise Environment
- Retail Planning and Merchandise Management experience; preferably with ecommerce experience
- Proven experience in leadership positions
- Ability to work across different categories and functions
- Ability to understand technology and how this impacts supply chain/Merchandise strategies
- Bachelor's or higher level degree with an emphasis in Merchandise Management, Finance or business a bonus