Intern Cloud Engineering Services Intern

Position Overview: We are seeking motivated and enthusiastic Cloud Engineering Services Interns to join our dynamic team. As a Engineering Services Intern, you will have the opportunity to learn and work alongside experienced professionals in the field of Internal Tooling & Platform, as well as Cloud Support Engineers. This internship offers hands-on experience in designing, implementing, and managing cloud-based solutions that drive efficiency, scalability, and innovation within our organization, for our clients, and their customers.Join us as an Engineering Services Intern and be part of a team that's shaping the future of cloud computing within our organization. This internship will provide you with valuable insights into the world of cloud solutions and set you on a path for a successful career in cloud technology.

Expertise you Bring

• You are an effective communicator
• You are curious and love to explore new technologies
• You have a passion for personal growth and continuous learning
• You can think through problems and come up with a creative solution
• You have the ability to think independently while working in a collaborative environment
• You can quickly adapt to new situations and are comfortable being uncomfortable
• You have strong analytical thinking and problem-solving skills
• You are excited to share knowledge and expertise with other Ollion software innovators and architects

Job Requirements

• Junior in College entering senior year of a bachelor program in the fall of 2025
• Possess US citizenship or green card
• Interest in Cloud Technologies: Demonstrated interest in cloud computing, virtualization, and cloud infrastructure
• Problem-Solving Skills: Strong analytical and problem-solving abilities, with an interest in automating processes and improving workflows
• Team Collaboration: Ability to work well in a team environment, with good communication and collaboration skills
• Eagerness to Learn: A willingness to learn new technologies and tools quickly and ability to work independently and in collaboration with other teams.
• Time Management: Ability to manage time effectively and work on multiple projects
• Final year students only.

Internal Tooling & Platform

• Basic programming skills in one or more languages (Python, JavaScript, Ruby, etc.)
• Familiarity with web development frameworks (e.g., React, Angular, Node.js) or backend technologies (e.g., Django, Flask)
• Understanding of databases (SQL/NoSQL) and experience with querying and data manipulation

Cloud Support Intern:

Key Responsibilities:

• Assist in troubleshooting and resolving cloud infrastructure issues, including networking, storage, compute, and security challenges.
• Support internal teams and clients by providing timely responses to cloud-related queries and technical support requests.
• Monitor cloud environments using tools and dashboards to ensure high availability and performance of cloud resources.
• Participate in incident management and escalation processes, ensuring timely resolution of issues.
• Collaborate with senior engineers to implement cloud infrastructure improvements and automate routine tasks using scripting.
• Document common issues, troubleshooting steps, and cloud environment configurations to enhance the team’s knowledge base.
• Assist with cloud security best practices, ensuring the cloud environment is compliant and secure.

Learning Objectives:

• Gain practical experience in supporting cloud environments (AWS, Azure, GCP) and troubleshooting cloud-related issues.
• Learn how to monitor and maintain cloud infrastructure to ensure reliability and security.
• Develop skills in automating routine tasks and deployments using scripting languages like Python, Bash, or PowerShell.
• Improve your understanding of cloud architecture, networking, and cloud security best practices.
• Learn how to provide technical support to clients and internal stakeholders in a professional setting.

Qualifications:

• Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Basic understanding of cloud platforms (AWS, Azure, GCP) and cloud concepts such as compute, storage, networking, and security.
• Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues.
• Familiarity with at least one scripting language (Python, Bash, PowerShell, etc.).
• Strong communication skills and a customer-first mindset.
• Ability to work both independently and in a collaborative environment.

Preferred Qualifications:

• Experience with cloud platforms, either through coursework, personal projects, or internships.
• Knowledge of cloud monitoring tools (CloudWatch, Azure Monitor, Stackdriver) and logging.
• Familiarity with cloud automation tools and infrastructure-as-code (IaC) technologies like Terraform or CloudFormation.
• Understanding of security best practices and compliance in cloud environments.

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