Contractor Communication Team Lead
RISK is hiring a remote Contractor Communication Team Lead. The career level for this job opening is Manager and is accepting Warsaw, Poland based applicants remotely. Read complete job description before applying.
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RISK
Job Title
Communication Team Lead
Posted
Career Level
Contractor
Career Level
Manager
Locations Accepted
Warsaw, Poland
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Job Details
Strategy & Planning:
- Develop and implement an email marketing strategy focused on user retention and reactivation.
- Create and maintain a communication calendar tailored to different GEOs and player segments.
Team Management:
- Lead a team of email specialists (Email Marketing Manager, Communication Manager).
- Set goals, monitor execution, provide coaching, and foster professional growth.
- Optimize team workflows to improve efficiency and performance.
Operational Management:
- Plan, launch, and oversee email campaigns (mass, trigger-based, and automated).
- Ensure timely preparation of content, layout, and testing for all campaigns.
Analytics & Optimization:
- Track key performance metrics (Open Rate, CTR, CR, LTV, churn rate, deliverability).
- Conduct A/B tests and implement data-driven improvements to boost results.
- Prepare regular performance reports and actionable insights.
Deliverability & Technical Infrastructure:
- Monitor domain and IP reputation, manage warming-up processes for new resources.
- Ensure stable email delivery and minimize spam folder placements.
Cross-functional Collaboration:
- Implement and oversee additional communication channels (SMS, push, in-app).
- Coordinate with external vendors and service providers to maintain smooth operations.
Requirements:
- 3+ years of experience in Email Marketing, including at least 1 year in the iGaming vertical (Team Lead / Senior level).
- Experience working with multiple communication channels (push, SMS, etc.).
- Proven experience in the iGaming industry or other high-risk verticals.
- Deep understanding of retention and reactivation strategies within iGaming.
- Hands-on experience with CRM platforms.
- Strong knowledge of deliverability best practices, anti-spam compliance, and domain/IP warming.
- Experience in audience segmentation, building trigger-based and automated communication flows.
- Understanding of A/B testing, campaign analytics, and performance optimization.
- Basic HTML/CSS knowledge for email layout adjustments.
- Experience in team management (2–3 people: content, HTML coders, analysts).
- Ability to build processes, set priorities, and ensure smooth execution.
- Analytical mindset with a data-driven approach to decision-making.
- High attention to detail, responsibility, and organizational skills.
- Readiness to work in a fast-paced iGaming environment with ambitious KPIs.
- Fluency in Ukrainian (spoken and written) — required for internal communication.
FAQs
What is the last date for applying to the job?
The deadline to apply for Contractor Communication Team Lead at RISK is
27th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Warsaw, Poland
] applicants. .