Full-Time Conversational Designer (Google Dialogflow)
Miratech is hiring a remote Full-Time Conversational Designer (Google Dialogflow). The career level for this job opening is Experienced and is accepting All cities, India based applicants remotely. Read complete job description before applying.
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Miratech
Job Title
Conversational Designer (Google Dialogflow)
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
All cities, India
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Job Details
We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals.
Key Responsibilities:
Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders.
Nice to have:
Key Responsibilities:
- Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations.
- Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes.
- Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility.
- Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows.
- Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements.
- Develop and maintain conversation design documentation, style guides, and bot persona guidelines.
- Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance.
- 3+ years of experience designing conversational experiences for voice-based bots.
- Experience working with conversational AI platforms, especially Google Dialogflow.
- Strong writing skills, with an ability to write natural, human-centric dialogue.
- Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya).
- Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools.
- Solid understanding of business use cases and the value conversational AI brings to organizations.
- Basic understanding of NLP concepts, including intents, entities, and training data.
Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders.
Nice to have:
- Knowledge of SSML, speech tuning, and TTS/ASR best practices.
- Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript.
- Portfolio showcasing conversational projects, IVR flows, or bot design samples.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Conversational Designer (Google Dialogflow) at Miratech is
1st of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
All cities, India
] applicants. .