Intern Customer Experience Intern
SentinelOne is hiring a remote Intern Customer Experience Intern. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
SentinelOne
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About Us At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact.
About the Role: As a Customer Experience Intern, you will play a key role in helping our customers succeed through various projects related to our SentinelOne Customer Portal and Community.
What will you do?
- Ensure SentinelOne is portrayed positively as a provider of reliable, effective, and scalable security solutions.
- Collaborate with Customer Experience team members for customer success.
- Assist other members of the Customer Success organization.
- Help facilitate content for Community posts, questions, and discussions.
- Participate in Community events and webinars to enhance user experience.
- Assist in testing different use cases in our Community sandbox environment.
- Review analytics related to our Community and generate monthly reports.
- Provide ongoing support to Community-related items (announcement pages, blog feeds, etc.).
- Assist in creating one-pagers, data-sheets, videos for external and internal consumption.
- Ensure projects meet documentation quality, usability, and utility standards.
What skills and knowledge should you bring?
- Currently enrolled in a full-time degree-seeking program with a 2026 expected graduation date.
- Some exposure to Salesforce Communities.
- Interest in content creation, video editing, and content enablement.
- Enthusiastic, driven, and confident communicator.
Internship Program Highlights:
- 1:1 mentorship
- Challenging project opportunities
- Training and development opportunities
- Connections with recent grads and company employees
- Leadership speaker series
- Fun events
Internship Details
- Duration: 9 weeks (June 23 - August 22, 2025)
- Work Schedule: Full-time (40 hours per week)
- Hourly rate: $25/hour
- Base Salary Range: $25 - $25 USD (varies by location)