Part-Time Customer Service Representative
Onlineriver is hiring a remote Part-Time Customer Service Representative. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
Onlineriver
Job Title
Customer Service Representative
Posted
Career Level
Part-Time
Career Level
Entry Level
Locations Accepted
USA
Salary
HOUR $26 - $32
Share
Job Details
We are seeking a highly motivated and personable Customer Service Representative to join our team. As a remote Customer Service Rep, you will be responsible for addressing customer inquiries, resolving issues, and providing exceptional support through various communication channels including phone, email, and chat.
Key Responsibilities:
- Respond to customer inquiries: Handle customer questions, complaints, and requests promptly through phone, email, and live chat.
- Resolve issues efficiently: Troubleshoot and resolve customer concerns by coordinating with other departments if needed.
- Maintain customer records: Accurately document interactions, solutions, and follow-up activities in the company's CRM system.
- Provide product/service information: Deliver detailed information on company products or services, helping customers make informed decisions.
- Process orders and returns: Assist customers with placing orders, returns, or exchanges in line with company policies.
- Follow up on unresolved issues: Ensure that unresolved issues are escalated and addressed promptly.
- Ensure customer satisfaction: Exceed customer expectations by providing excellent service and fostering long-term loyalty.
- Meet performance goals: Achieve individual and team KPIs related to response times, customer satisfaction ratings, and issue resolution times.
- Collaborate with teams: Work closely with other departments, such as sales, shipping, and technical support, to enhance the customer experience.
Skills, Knowledge and Expertise:
- High school diploma or equivalent; a degree in a related field is a plus.
- Strong communication skills, both written and verbal.
- Proven experience in a customer service role.
- Ability to handle multiple tasks and work under pressure.
- Proficiency in using customer service software (CRM systems).
- Ability to work independently in a remote setting with minimal supervision.
- Empathy, patience, and a positive attitude in dealing with customer issues.
FAQs
What is the last date for applying to the job?
The deadline to apply for Part-Time Customer Service Representative at Onlineriver is
19th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
Related Jobs You May Like
Hotel Staff
Cheltenham, United Kingdom
1 week ago
Attention To Detail
Communication
Customer Service
Greene King
Part-Time
Entry Level
Chef
Isleworth, United Kingdom
1 week ago
Cooking
Customer Service
Food Preparation
Greene King
Part-Time
Entry Level
Domino's Delivery Driver
Burien, WA
1 week ago
Communication
Customer Service
Driving
Domino's
Part-Time
Entry Level
Hotel Staff
Cheltenham, United Kingdom
1 week ago
Attention To Detail
Communication
Customer Service
Greene King
Part-Time
Entry Level
Client Services Representative
Worldwide
1 week ago
Administrative Assistance
Client Management
Communication Skills
Global Elite Empire
Part-Time
Entry Level
Dog Walker/Trainer/Boarder
Bengaluru, India
2 weeks ago
Dog Boarding
Dog Walking
Pet Grooming
Petsfolio
Part-Time
Entry Level
Kitchen Assistant
Gloucester, United Kingdom
2 weeks ago
Cleaning
Hygiene
Positive Attitude
Greene King
Part-Time
Entry Level
Customer Care Representative
USA
2 weeks ago
Communication Skills
Customer Service
Problem-solving
Shopventory Inc., DBA Thrive
Part-Time
Entry Level
HOUR $23 - $25
Chef
Boothville, United Kingdom
2 weeks ago
Cooking
Customer Service
Food Preparation
Greene King
Part-Time
Experienced
Customer Support Specialist
USA
3 weeks ago
Active Listening
Communication Skills
Customer Service
Enterprise Call Center
Part-Time
Entry Level
Domino's Delivery Driver
Burien, WA
3 weeks ago
Communication
Customer Service
Driving
Domino's
Part-Time
Entry Level
Kitchen Assistant
Sheffield, United Kingdom
3 weeks ago
Cleaning
Hygiene
Safety Regulations
Greene King
Part-Time
Entry Level