Full-Time Customer Trainer - Remote

POSITION TITLE: Customer Trainer - Konecranes Training Institute (KTI)

REPORTS TO: Amy Schroeder - Director of Training - KTI

The Customer Trainer plays a key role in delivering both classroom-based and hands-on training to customers. Instruction is conducted onsite or at Konecranes training facilities.

PRINCIPAL RESPONSIBILITIES:

• Conduct training sessions (classroom & practical).
• Conduct occasional webinar training.
• Administer assessments, quizzes, & tests.
• Assist in developing/updating instructional materials.
• Evaluate training program effectiveness.
• Collaborate with trainers to stay updated on industry regulations.
• Adapt materials to meet learning needs.
• Complete training session documentation.
• Serve as a resource for technical questions.
• Assist in safety training, as needed.

SKILLS REQUIRED:

• Electrical Schematics & Circuitry: Read/interpret wiring diagrams, control circuits, and schematics.
• Motor & Drive Systems: Troubleshoot AC/DC motors, VFDs, and motor starters.
• Brakes & Hoisting Mechanisms: Inspect/maintain brake systems, hoists, and wire ropes.
• Mechanical Components: Maintain gearboxes, bearings, and structural alignment.
• Preventive Maintenance: Plan and perform regular maintenance.

QUALIFICATIONS:

• Minimum 5 years experience operating/maintaining overhead/mobile cranes.
• Proven experience as a technical trainer or similar role.
• Trade school degree (or equivalent) in industrial subject is preferred.
• Excellent presentation & communication skills.
• Ability to break down complex technical concepts.

OTHER REQUIREMENTS:

• 100% travel required.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel).
• Current CIC, NCCER, or NCCCO certification (Mobile Crane operation) is a plus.

What is the last date for applying to the job?

Which countries are accepted for this remote job?