Contractor Cybersecurity Business Analyst Services - Remote

Hi,
Job Title: Business Analyst Services (Cybersecurity Awareness & Training)
Duration: Longterm Contract
Location: Los Angeles, CA (Remote)

The Cybersecurity Awareness Training Consultant is responsible for the agency’s information security awareness program. In collaboration with other members of the information security department, this position will manage a broad set of activities, including helping to plan and coordinate awareness campaigns, drafting and editing publications, managing department intranet content and evaluating effectiveness of techniques and resources as appropriate. In addition, the Cybersecurity Awareness Training Consultant will support developing and implementing internal communications strategies and plans that engage, align, and inspire employees with our vision, business strategy and culture, and drive employees’ understanding and engagement on ITS strategic imperatives.

Basic Functions:

1. Support the administration of the cybersecurity awareness program and campaigns, including planning, delivering, and tracking group and individual training requirements.
2. Develop and maintain information security awareness training activities that effectively motivate desired behaviors, so our users handle data and systems in a secure manner.
3. Support comprehensive communication efforts that build cybersecurity awareness across the agency.
4. Support the collection and reporting of cybersecurity awareness program metrics.
5. Identify cybersecurity training, education, and awareness activities appropriate for agency audiences, training requirements, and compliance objectives.
6. Understand the unique needs of the organization and department (ex., goals, services, tools, and processes) to produce effective and relevant communication strategies.
7. Support the development of internal communication strategies that engage and inspire employees with our vision and culture while enhancing their understanding of ITS strategic imperatives.
8. Partner with the team as liaison between ITS Security and other departments on cybersecurity awareness program activities.
9. Coordinate, draft, review, and edit publications for agency-wide and department intranet content.
10. Partner with various departments and ITS Leadership on communication and change management strategies.
11. Articulate process steps and evidentiary materials to auditors, inspectors, regulators, reviewers, stakeholders, and third parties, as required.
12. Work with external vendors and agency partners as needed to establish quotes, production schedules, delivery, and implementation of materials.

Knowledge & Experience Requirements:

1. Apply a basic knowledge of information security and risk mitigation principles, theories, and techniques in daily work.
2. 5 years plus of experience in creating and executing IT Security communications and marketing-related strategies, with an emphasis on IT.
3. 3 years plus of experience in supporting, coordinating, and delivering a cybersecurity awareness program.
4. Strong experience in an operations or business support role.
5. Extensive familiarity with multi-mode communication channels, including but not limited to direct, mobile, electronic, written, personal, etc.
6. Experience with technology such as Outlook, OneDrive, Teams, Intranets, and Learning Management Systems (LMS).
7. Strong skills in strategic planning, business analysis, project management, and process improvement.
8. Demonstrated understanding and exceptional project management methodologies and skills, including the ability to plan, manage, and maintain a complex, organization-wide program over the longer term.
9. Proven analytical abilities to recognize issues/situations that require action, perform research and fact finding, present alternatives, and formulate, recommend, and implement solutions.
10. Strong consulting skills include strategic thinking and creative problem-solving skills, with a customer-centric approach.
11. Knowledge of applicable data security and privacy practices and laws.
12. Excellent computer skills with Microsoft applications (Word, Excel, PowerPoint & Visio).

Skills:

1. Experience in training, communications, or content development applicable to the position requirements.
2. Exposure to corporate cybersecurity concepts, practices, and standards.
3. Technical writing skills for developing procurement solicitation documents, scope of work requirements, policies, and procedures.
4. Understanding and use of basic project management methodologies, including the ability to plan, manage, and maintain a complex, organization-wide program over the longer term.
5. Interpersonal skills to communicate effectively verbally and in writing at all levels within the organization, including both technical and non-technical personnel.

PREFERRED KNOWLEDGE AND EXPERIENCE:

1. Prior experience or background in strategy, technology, and change management with a consulting firm.
2. Certification in Change Management (e.g., Prosci or comparable).

What is the last date for applying to the job?

Which countries are accepted for this remote job?