Full-Time Digital Solutions Manager

Primary Function: The Digital Solutions Manager (DSM) leads execution of digital strategies by managing and developing the Digital Solutions team and overseeing projects/programs. The DSM collaborates with customers, marketing, sales, and other Intuitive teams to administer, organize, and execute digital solution adoption.

Roles & Responsibilities:

• Recruit, train, and manage the Digital Solutions business development team.
• Develop & implement activities to increase digital solution adoption (targeting, support, & consultation).
• Establish daily/monthly targets for outbound calls, leads, meetings, and qualified opportunities.
• Host/facilitate process execution cycles (project planning, resource management, portfolio analysis).
• Triage responsibilities between internal corporate and commercial sales teams.
• Collaborate with cross-functional teams to understand business needs.
• Develop & lead change management & adoption implementation (training).
• Solicit customer & cross-functional feedback for customer satisfaction and project adoption.
• Serve as feedback loop to Product Management teams.
• Monitor and report project status to stakeholders and management.
• Manage administrative tasks (reporting, support outcomes, expense reports).

Qualifications:

• Bachelor's degree in business, marketing, or related field.
• Minimum 5 years in business development, 2 in management.
• Medical or software business development experience preferred.
• 2+ years leading projects.
• Experience developing key customers, strategic accounts, and/or IDNs a plus.
• Proven cross-functional collaboration and customer influence skills.
• Strong written and verbal communication skills.
• High organizational and time-management skills.

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