Contractor Director, Instructional Design (xAPI, cmi5)

Ideal Profile: Expert digital instructional designer with proven capabilities to develop complex learning materials (xAPI, cmi5) using publishing systems, including Articulate Storyline 360, Adobe Captivate, and SCORM Cloud to create multimedia solutions. Critical thinking with thoughtful communications.

About the Opportunity The Operations Division is modernizing how we deliver learning solutions to enable high-impact, user-centered experiences. We are seeking a Director of Operations Instructional Design to create and update engaging digital learning programs, lessons, and modules that prepare our 300 internal Operations Divisional learners to deliver the Client suite of assessments end-to-end.

Responsibilities:

1. Create detailed design principles and templates for the team to use in creating individual training artifacts like webinars, live learning, async lessons and modules.
2. Create complex training experiences and deliverables using tools like JavaScript extensions, xAPI, cmi5, and Blender.
3. Plan, script, and build engaging, interactive, targeted, and efficient learning artifacts for internal operations teammates who support the delivery of Clients assessments.
4. Create visual elements like graphics, exercises, videos, printables, and assessments to make artifacts engaging to learners.
5. Use Articulate Storyline 360, Articulate Review SCORM Cloud, and PowerPoint to create and update training artifacts.
6. Provide recommendations on training strategy and design standards through research and identifying current industry best practices.
7. Ensure team’s strategy and artifacts are compatible with organization’s LMS and broader knowledge management infrastructure.
8. Incorporate feedback from SMEs and other Client advisors to ensure accuracy and appropriateness of content.
9. Maintain governance processes for content updates in collaboration with SMEs and overall KLOE team.

What you bring:

• Expertise in digital learning with 5+ years designing and creating digital training programs.
• Expertise in authoring and publishing systems, including Articulate Storyline 360, Adobe Captivate, and SCORM Cloud to create multimedia solutions is required.
• Proven capabilities to develop complex learning materials, including simulations, JavaScript extensions, and multimedia.
• Expertise in instructional technologies is required.

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