Full-Time Enterprise Account Manager

NBC Sports Next is hiring an Enterprise Account Manager, who will be a key driver and resource in developing, managing, and executing its enterprise account management and sport vertical strategy for the core sports of Baseball and Softball.

This professional will work cross-functionally with the sales, product development, safety, and marketing teams to manage, upsell, secure renewals, and create a high-level customer experience across their portfolio of enterprise accounts.

This person will have an eye on revenue and driving best-in-class account management practices across their owned accounts to create value for our sport vertical partners.

1. Collaborate across business functions to develop, establish, and execute the company’s enterprise account management and sport vertical strategy.
2. Own a book of business that includes the top baseball, softball enterprise accounts.
3. Provide consultative feedback and advice to help create the best possible experience for our customers and their entire organization.
4. Liaise with the product development, safety, and marketing teams to ideate and create strategic account management assets.
5. Hold regular account reviews and promote adoption of all SportsEngine services.

Basic Requirements

• 4+ years of experience in SAAS Account Management.
• Track record as a leader, collaborator, and innovator.
• Demonstrated experience in delivering value and superior customer service.
• Experience in developing account review plans and presentations.
• Strong communication skills, with the ability to articulate clearly and effectively.
• Willingness to travel to engage prospects and partners.
• Naturally curious, positive, and enthusiastic.
• Empathetic, solutions-oriented, and a true passion to service customers.
• A self-starter and problem solver, a team player.

Desired Characteristics

• College degree or equivalent experience
• Experience in a matrixed organization and collaborating across key cross-functional roles
• Proficiency with Salesforce, or similar CRM experience
• Strong knowledge of the sport landscape

Additional Requirements

• Willingness to travel and work overtime, and on weekends with short notice

Fully Remote

Compensation: $60,000 - $75,000 Base + 43% Sales Incentive Comp target

Possible employment type: FULL_TIME

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