Contractor Lead Community Manager

Seedworld Studio is looking for an experienced Contract Lead Community Manager.

This Contractor will build, grow, and maintain a vibrant and engaged online and offline community around the company's brand and game IPs.

This role requires strong communication, strategic thinking, content ideation, and relationship-building skills to create a positive, supportive, and thriving community environment.

The Contract Community Manager will act as the primary point of contact between Seedworld and its audience, driving engagement and support.

6-month contract, estimated to commence in January 2025.

Responsibilities:

• Engage and build relationships with players across Discord, Epic, Steam, Reddit, TG, and more.
• Provide timely responses to community posts and reviews on Steam and Meta platforms, addressing support needs for all IPs.
• Develop strategies to attract new members to the Discord community.
• Provide timely responses to the Discord community, answering support needs, engaging, and sharing information.
• Work closely with the mod team to address community issues.
• Represent the live-service game to the community, sharing information, updates, and collecting feedback.
• Analyze community conversations weekly, creating a feedback strategy and system loop between the community and internal stakeholders to improve brand offerings.
• Align with the Social Media Manager and Marketing Directors on marketing initiatives.
• Coordinate and participate in Community Play Days and Q&As.
• Refresh community guidelines to ensure adherence to the Seedworld brand.
• Monitor and moderate community conversations, ensuring adherence to guidelines.
• Develop community engagement and growth metrics, providing weekly performance analysis and reporting on player sentiment, community health, and growth, with strategies to overcome setbacks.

Requirements:

• Deep understanding of community management platforms and ecosystems.
• Exemplary product and brand communications, copywriting, and creative writing skills.
• Outgoing and proactive in building relationships.
• Knowledge of the video game landscape, with a focus on web3 games.
• Organized self-starter with demonstrated ability to plan and manage concurrent content pipelines and programs in a team environment.
• Ability to aggregate and analyze data, communicating key learnings cross-functionally.
• Excellent communication, time management, relationship building, conflict management, and organizational skills.
• Ability to give and receive constructive feedback.
• Ability to multi-task and adapt easily to change.
• Positive, professional, collaborative, and flexible attitude.

Preferred Experience:

• 4+ years experience in community management, social media management, or marketing, managing live-service games.
• Experience working in small teams.
• Experience with quantitative and qualitative data analysis.

Location: 100% Remote

Benefits:

• 21 days of holidays/year + local bank holidays
• Sick days
• Budget for training/courses
• Budget towards purchasing work equipment (laptop)

Salary: Monthly salary paid in stablecoins (USDC)

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