Per-Diem Manager HR Compliance and Operations

Ready to become a Wriker?

The Sr. Manager, HR Compliance & Operations' main mission is to lead Wrike to embody a culture of compliance and internal development. This position ensures that the company adheres to legal standards and in-house policies; and will design/manage strategic partnerships with internal business units toward a common goal of enterprise-wide compliance excellence. This role will have a diverse range of responsibilities associated with interpretation of people related regulations (including but not limited to state, federal, SOX), and drive a proactive collaboration between HR & cross-functional stakeholders. The Sr. Manager, HR Compliance & Operations will lead compliance policy development and management, compliance training and program management and creation of communications related to program updates. 

Meet your hiring manager: Amy Zebrowski

 How You'll Make an Impact  

Compliance and Human Resources Management

• In partnership with HR, legal and business leaders, builds and executes a comprehensive strategic plan to remain compliant as a global organization
• Ensure adherence to policy with all employment compliance matters
• Able to proactively identify and quickly resolve new and emerging potential risks through regular risk assessment
• Partner with Finance, Legal, and other teams as required to support annual audits
• Manage pre-hire onboarding compliance requirements, including employment agreements, background checks, employment authorization eligibility, etc.
• Build & maintain compliance processes from onboarding to off-boarding for extended workforce members, including PEO workers and independent contractors
• Keep Wrike's employment agreements and documents up to date, including our Employee Handbook, Code of Conduct and others as required
• Handle various HR processes where compliance is required (such as the creation of personnel files, development of training, other)
• Track and follow-up with employees on required compliance trainings, tasks and processes
• Provide reporting (e.g. EEOC) and conduct audits when necessary
• Partner with the Legal team and other required stakeholders to ensure appropriate compliance and governance of our people processes
• Partner with General Counsel and HRBPs on employee relations issues, including workplace investigations and terminations, to ensure compliance with required and advisable legal protocols
• Partner with HR staff to manage Wrike's US leave of absence program to ensure compliance with company policy as well as state and federal regulations (FMLA, PDL, CFRA, etc.)
• Partner with HR leadership in support of employee communications and execution of company strategy
• Owns global HR compliance training program in KnowBe4; may also be required to prepare and deliver training content as needed
  
  

HR Operations

• Manages day-to-day implementation of HR processes, policies and programs
• May supervise one or more global HR Operations team members over time
• Develops and scales HR processes covering all areas of the employee lifecycle
• Plans, writes, and/or edits standard operating procedures and other necessary documentation
• Maintains an HR support service center and management of 'ticketing' and requests through to resolution or escalation/handoff
• Ensures resources (internal and external) are in place to deliver services to a growing base of employees, managers, and leaders
• Identifies vendors and outsourcing opportunities as appropriate to serve our operational needs, and manages the performance of vendors
• Performs other functions and duties as required
  
  

You'll achieve your best if you have:  

• 5+ years' experience in global (US, EMEA, APJ) compliance/legal/human resources generalist field.
• 2 years in a US-based leadership role in a fast-paced technology or startup environment. 
• Bachelor's Degree in Business Law, Human Resource Management, or related field preferred, or a combination of education and equivalent work experience.
• Strong leadership skills; influencing other HR and cross-functional professionals. 
• Compliance leader with a passion for innovation and process improvements
• Ability to research and interpret employment laws and regulatory changes, participating in continuous HR training
• Models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions, including a high level of precision in work
• Collaborates with others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts compliance and Wrike's overall success first
• Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints
• Ability to connect with team members and build strong relationships across all levels of the organization
• Ability to accept criticism, and to calmly and effectively deal with high stress situations
• Ability to work independently including the ability to research and resolve issues with minimal supervision
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
• Excellent verbal and written communication skills, including the ability to conduct presentations, facilitate meetings and provide training
• Proven project management skills
• Ability to maintain confidentiality as required
• Possess excellent organizational and time management skills
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred