Full-Time Medical Information Specialist - German & English speaking

THE POSITION: This position is fundamental to building credibility and strengthening relationships with healthcare providers, patients, and industry clients. The position delivers services, which include call center staffing for responding to product information requests, identifying and in-taking of adverse events and/or product quality issues, and medical writing.

The role is home office based, (full-time position), ideally located in Poland, Ireland, the UK, Italy, Portugal, Germany or Spain and the job holder must be legally eligible to work in the European Union or in the UK

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Triage and respond to drug information inquiries from physicians, pharmacists, nurses, other health care professionals, and consumers/patients.
• Disseminate drug information either verbally or by written correspondence.
• Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate initial adverse event and product complaint reports.
• Utilise writing skills for adverse event and product complaint narratives during intake as well as medical inquiry custom responses.
• Coordinate processes necessary for responding to quality-related complaints.
• Utilise drug information skills to critically evaluate medical literature in researching and developing information for written dissemination to healthcare professionals.
• Miscellaneous projects including market and competitive product research, system development, sales training projects, and field liaison support.
• Medical Writing
• On-call responsibilities on an as assigned basis.
• All other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

Education: Life Sciences or healthcare degree or equivalent

Experience and/or Training: Strong clinical background and excellent verbal/written communication skills.

Language: English C1 level is obligatory., Native German is required,

PREFERRED QUALIFICATIONS:

Education: Pharma D / M Pharma but other degrees such as Master of Science (MSc) degree in Life Sciences or healthcare. Common examples include BSc. or MSc. in Pharmacy, BSc. Biomedical Sciences, BSc. Anatomy & Physiology, BSc. Health Science, BSc. Human Science,

Experience and/or Training: Call Center, Medical Information, pharmaceutical industry, and clinical experiences including medical writing.

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