Contractor Sales Performance Monitoring Team Leader
Cermati.com is hiring a remote Contractor Sales Performance Monitoring Team Leader. The career level for this job opening is Manager and is accepting Central Jakarta, Indonesia based applicants remotely. Read complete job description before applying.
Cermati.com
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Job Details
Oversee the daily performance of Sales Performance Officers and ensure all operations run according to company rules and targets.
Provide guidance and training to team members to improve their communication skills and customer interaction.
Lead and coordinate all team activities to ensure solid teamwork and effective collaboration in achieving shared goals.
Handle more complex issues or customer complaints that cannot be resolved by the team, and escalate them when necessary.
Prepare and submit reports on team performance to the supervisor.
Minimum Requirements:
- Diploma (D3) or equivalent.
- At least 2 years of experience in a similar or related role.
- Strong communication skills.
- Good leadership abilities.
- Familiar with spreadsheets and Microsoft Excel.