Contractor Senior IT Operations Engineer

Role OverviewThe Senior IT Operations Engineer at Wecheer is essential for maintaining and enhancing the infrastructure that supports our innovative software products. This role focuses on ensuring operational excellence across our IT systems, optimizing and monitoring performance, ensuring high availability and security, but also on enforcing compliance with industry standards and regulatory requirements to support the company’s objectives and growth.

Responsibilities

• Manage and optimize IT infrastructure, including servers, networks, and cloud environments, to ensure high availability and performance.
• Implement monitoring tools to proactively detect and resolve issues, minimizing downtime.
• Collaborate with development teams to facilitate continuous integration and delivery (CI/CD) processes and support deployment of software solutions.
• Enforce cybersecurity measures and compliance protocols to protect data and IT assets.
• Lead IT projects, including system upgrades and new integrations, ensuring timely and within-budget completion.

Requirements

• Mandatory: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Mandatory: Minimum of 5 years’ experience in IT operations, with a proven track record in managing complex IT environments.
• Mandatory: Strong technical knowledge of network architectures, data centers, and cloud-based infrastructure (AWS and GCP).
• Mandatory: Expertise in implementing monitoring solutions and managing IT security practices.
• Mandatory: Excellent problem-solving skills and the ability to manage multiple projects simultaneously.
• Mandatory: Expertise with regulatory compliance and standards such as ISO 27001, SOC2, or similar.

Preferred

• Certifications such as Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM).
• Familiarity with DevOps practices and CI/CD pipelines for rapid software deployment.

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