Contractor Senior Python Developer with Google DialogFlow

• Design, develop, and maintain conversational agents using Dialogflow ES/CX.
• Implement intents, entities, contexts, fulfillment, and multi-turn flows.
• Build backend services, middleware, and integrations using Python (Flask, FastAPI, etc.).
• Integrate Dialogflow with APIs, databases, CRMs, and third-party systems.
• Implement advanced conversational features like event handling, slot-filling, rich responses, and voice interactions.
• Optimize NLP/NLU training data for accuracy and performance.
• Work with Google CCAI, telephony systems (e.g., IVR, Twilio, Genesys), or contact center integrations.
• Develop automated testing frameworks for conversational flows and backend APIs.
• Collaborate with UX, QA, and business teams to gather requirements and improve user experience.
• Monitor, analyze, and continuously improve bot performance and reliability.

• Hands-on experience with Google Dialogflow ES/CX (minimum 1–2 years).
• Strong proficiency in Python and frameworks like Flask / FastAPI / Django.
• Knowledge of REST APIs, JSON, and webhook development.
• Experience with cloud platforms (GCP preferred, AWS/Azure a plus).
• Familiarity with CI/CD pipelines, Git, and containerization (Docker/Kubernetes).
• Strong problem-solving, debugging, and communication skills.
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

• Experience with Google CCAI, Vertex AI, or contact center platforms.
• Exposure to speech-to-text, text-to-speech, and NLP models.
• Knowledge of JavaScript/Node.js for frontend or middleware integrations.
• Experience with analytics and monitoring tools for conversational AI (Dialogflow CX Insights, BigQuery, etc.).
• Prior work in IVR systems, voice bots, or multi-channel conversational solutions.

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