Full-Time Senior Solutions Engineer

Description

• Leverage technical proficiency to configure solutions in the Authorium Platform

• Address customer technical inquiries and facilitate process transitions to our platform

• Cultivate professional relationships with clients to understand challenges and align implementation processes

Requirements

• 7+ years of experience in solution engineering, technical consulting, Senior Solutions Engineering, or product management, preferably with enterprise level customers

 • Strategic and creative problem-solving - a demonstrated ability to get to the “why” of every technical requirement

• Rapidly assume the role of subject matter expert, demonstrating a deep understanding of our company's software and its implementation for our clients

• Experience with data entry and creating complex solution design documents

• Ability to troubleshoot complex software configuration issues

 • Experience working directly with customers in a consultative capacity to help determine solution to customer needs

• Attention to detail

• Ability to deliver within tight deadlines with little to no supervision

• Excellent communication skills with a track record of articulating complex concepts clearly and persuasively to customers and team members

• Ability to take charge of substantial areas of team performance and enhancement of processes

• Self Starter: highly motivated and proactive, capable of beginning tasks or projects without needing explicit instructions or constant supervision

• Proven ability to innovate and implement advanced strategies that elevate team performance and contribute to the company's competitive edge

• Improves others around them through their approach, mindset, or other unique characteristics • Process improvement mindset

Benefits

• 100% benefits coverage for employee

• 401K Profit Share plan

• Flexible PTO

• Home office stipend