Part-Time Service Desk Representative
Enterprise Call Center is hiring a remote Part-Time Service Desk Representative. The career level for this job opening is Entry Level and is accepting Oklahoma City, OK based applicants remotely. Read complete job description before applying.
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Enterprise Call Center
Job Title
Service Desk Representative
Posted
Career Level
Part-Time
Career Level
Entry Level
Locations Accepted
Oklahoma City, OK
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Job Details
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will:
- Handle inbound customer interactions for major brands.
- Use provided systems to resolve issues, answer questions, and ensure customer satisfaction.
This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin.
Responsibilities:
- Answer inbound calls and assist customers.
- Use provided tools to document and resolve customer needs accurately.
- Follow established protocols for communication and case handling.
- Participate in required certification courses.
- Deliver service in a professional and brand-aligned manner.
- Maintain performance targets in quality, communication, and efficiency.
Requirements:
- High school diploma or GED required.
- Must be at least 18 years of age.
- Authorized to work in the United States.
- U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
- Strong communication and active listening skills.
- Basic computer knowledge and typing ability.
- Ability to follow detailed instructions and meet performance standards.
- Prior customer service or call center experience is a plus.
- Spanish language skills are a bonus.
Benefits:
- Paid training (after client certification).
- Flexible schedule options.
- Paid time off.
- Career advancement opportunities.
- Access to telehealth benefits.
FAQs
What is the last date for applying to the job?
The deadline to apply for Part-Time Service Desk Representative at Enterprise Call Center is
27th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Oklahoma City, OK
] applicants. .