Full-Time Site Reliability Engineer

• Utilize scripting and automation to develop, customize and enhance monitoring/alerting tools for “on-air” environments
• Interact with automated monitoring infrastructure to ensure healthy environments
• Create system dashboards that improve system availability and reliability
• Query data stores to quantify the scope of reported issues
• Create new metrics and identify monitoring deliverables to improve site reliability
• Act as a Level 2 resource, drive and own investigations related to Broadcast issues and report back findings in a timely manner to leadership and operations.
• This role requires on-call 24/7 support on a rotating shift schedule
• Follow up with team members & 3rd party vendors if issues found cannot be solved and drive vendors for root cause and solutions if possible.
• Create comprehensive documentation outlining the intricacies of encountered issue, elucidating the root cause and steps for effective issue resolution.
• Administer monitoring and control systems within the “on-air” environments
• Develop proof of concept deployments for evaluation of products and architectures
• Utilize modern frameworks and scripting languages to develop products and services for NBCU's IP video distribution environment

• Bachelor’s degree in computer science or related degree
• Experience with IP video and broadcast technologies
• 3-5+ yrs experience with monitoring and alerting tools i.e. Grafana, Splunk, ELK Stack, Dataminer
• Ability to develop end-to-end monitoring dashboards, alerts and reports for enterprise level environments
• 3-5 years of SRE experience in the technology sector supporting and maintaining production-quality software or software-defined infrastructure in a high traffic environment run in a cloud environments (AWS preferred)
• Ability to collect data from various systems using COTS APIs
• Experience with scripting languages and tools i.e C#, Python, Bash
• Experience with modern frontend technologies like Vite, React, NodeJS, Typescript
• Experience with configuration management technology i.e. Ansible, Salt, and/or Chef
• Experience with public cloud platforms such as AWS, GCP or Azure
• Experience with networking and cloud-based network environments
• Experience with containerization Docker & Kubernetes
• Experience with CI/CD build (Github Actions), deployment practices, and Infrastructure as Code (Terraform)
• Experience in administrating Linux and Windows environments
• Ability to use Agile process for project management, development & tracking
• Comfortable working in a fast-paced agile environment.

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