Part-Time Social Media Operations Lead

ClassDojo's goal is to give every child on Earth an education they love. We're looking for a highly organized and analytical Social Media Operations Lead to join our team, working directly with our Social Media Lead.

In this role, you'll take ownership of the behind-the-scenes processes that power our social media strategy.

1. Content and Campaign Management
   • Monitor, organize, and track user-generated content (UGC) mentions across social platforms.
   • Lead creator outreach for collaborations, including drafting communications, coordinating deliverables, and maintaining relationships.
   • Manage and execute paid influencer campaigns, including campaign setup & ideation, performance tracking, and reporting.
   • Develop internal processes to identify trends on socials early that can be turned into owned content.
2. Process Building and Optimization
   • Develop and implement workflows and tools to improve the efficiency of social media operations.
   • Create and manage documentation for social media processes to ensure consistency and scalability.
   • Create a creator database.
3. Analytics and Strategy
   • Track and analyze key social media metrics to measure campaign success, UGC impact, and creator partnerships.
   • Compile insights and actionable recommendations to optimize the social media strategy.
   • Introduce new ways to collect and leverage data.
4. Collaboration and Communication
   • Work closely with the social media lead and creative/marketing team.
   • Act as a point of contact for creators and partners.

Responsibilities include content and campaign management, process building, analytics, and collaboration with the team. This is a part-time position.

Qualifications include proven experience in social media management, influencer outreach, or digital marketing operations; familiarity with paid social campaigns and performance tracking tools; strong organizational skills; analytical mindset; excellent communication skills; experience with productivity tools like Notion, Trello, Zapier, or Asana; and a passion for social media.

What We're Looking For includes process-oriented individuals who love creating processes for social-first teams, individuals organized to intake/process social media data, and individuals who are self-starters and thrive in dynamic environments.

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