Part-Time Solution Consultancy Support

Job Purpose: A critical position in the global training department. Ensuring alignment of terminology and standards across the department. Supports the Training & Development Consultancy pillar. Delivering quality assurance for training material and online learning solutions.

Quality Assurance Duties:

• Review and editing of TNA reports, training material, storyboards, and eLearning content for accuracy and consistency.
• Linguistic and terminological review of editorial content.
• Set up and management of the Smiths Detection terminology database.
• Maintaining the online learning style guide and templates.
• Publishing content and archiving old versions.
• Review and QA of eLearning material, focusing on spelling, grammar, learner experience, and functionality.
• Ensuring adherence to the Smiths Detection Online Training Naming Convention.
• Managing configuration controls for Training & Development outputs.

Administration Duties:

• Ensuring effective system storage of documents.
• Keeping technical references updated.
• Creating and maintaining an online learning database.
• Updating the Global Training Catalogue.
• Creating online learning products data sheets.
• Creating, managing, and reviewing Training Department templates.
• Processing translation requests (obtaining cost estimates, creating orders, reviewing translations).
• Managing and updating the Online Team's SharePoint site.
• Managing the centralised image, video, and asset repository.
• Attending, taking minutes, and contributing to business meetings.
• Conducting other tasks as needed.

Technical Knowledge & Skills:

• Strong knowledge of quality assurance methodologies.
• Strong knowledge of Microsoft Word.
• Excellent English (essential).
• Copywriting experience (desired).
• Experience with quality assurance tools/processes.
• Knowledge of JSP101 (desirable).

General Competencies:

• Strong attention to detail.
• Ability to work independently and manage workload.
• Experience working in a global organisation.
• Knowledge of terminology databases.
• Good technical understanding and willingness to learn.
• Proficiency in MS Office and Adobe Acrobat.

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