Contractor Staff UX Researcher
Collectors Universe is hiring a remote Contractor Staff UX Researcher. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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Collectors Universe
Job Title
Staff UX Researcher
Posted
Career Level
Contractor
Career Level
Experienced
Locations Accepted
USA
Salary
YEAR $105611 - $171462
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Job Details
We’re seeking a Staff UX Researcher to join our Marketing and Product team to lead research for Collectors, primarily focused on PCGS. You’ll report directly to our Head of Product Marketing & Customer Insights and ideally located near Santa Ana, California location or remote. This is a short term assignment currently estimated to be an 6 month engagement, with the potential to convert to full-time.
- Lead and execute user experience research from planning to execution—applying a mix of qualitative and quantitative methods to answer product, design, and business questions.
- Deliver compelling, actionable insights that shape product strategy, user flows, interaction models, and new feature development.
- Collaborate closely with product managers, designers, engineers, and data analysts to embed user insights throughout the product development lifecycle.
- Establish UX research best practices and processes that scale across multiple teams and workstreams.
- Drive generative and evaluative research to support design decisions across web and mobile platforms.
- Represent the voice of the user across different product lines, with a focus on both novice and advanced collectors.
- Champion a culture of user-centricity across Collectors and advocate for accessibility, inclusivity, and usability.
- 6–8 years of experience in UX research, including leading studies independently in cross-functional product teams.
- Deep understanding of research methodologies including usability testing, diary studies, user interviews, ethnographic studies, and surveys; experience with mixed-methods a plus.
- Proven ability to translate research insights into clear, impactful storytelling for technical and non-technical audiences.
- Strong experience collaborating with product managers, designers, and engineers.
- Experience working with digital platforms, ideally in e-commerce, marketplace, or enthusiast communities.
- A strategic thinker with excellent project management skills and comfort working in fast-paced, ambiguous environments.
- Experience using tools such as UserTesting, Dovetail, Optimal Workshop, Figma, Qualtrics, or similar.
- Passion for user-centered design and improving complex workflows or specialized user journeys.
- Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Design, or a related field; advanced degree a plus.
FAQs
What is the last date for applying to the job?
The deadline to apply for Contractor Staff UX Researcher at Collectors Universe is
4th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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