Temporary Subject Matter Expert (SME)

Sutherland is hiring a remote Temporary Subject Matter Expert (SME). The career level for this job opening is Experienced and is accepting Worldwide based applicants remotely. Read complete job description before applying.

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Sutherland

Job Title

Subject Matter Expert (SME)

Posted

Career Level

Temporary

Career Level

Experienced

Locations Accepted

Worldwide

Job Details

  • Impact the business: Driving results aligned with stated goals.
  • Manage administrative responsibilities: Attendance tracking, queue administration.
  • Influence the lives of others: Develop, train, and manage team members.
  • Strengthen relationships: Establish and maintain communication with clients and/or team members.
  • Keep morale high: Ensure motivational programs are in place.
  • Impact the bottom line: Produce effective strategies based on accurate data.
  • Define reputation: Oversee performance and service quality.
  • Keep leaders informed: Relay information in timely reports.

Requirements:

  • 2-6 years of experience in CBSi call center.
  • Knowledge of CBSi program and systems.
  • Able to use knowledge of account to resolve issues.
  • Impact customer satisfaction.
  • Good knowledge of Microsoft.

FAQs

What is the last date for applying to the job?

The deadline to apply for Temporary Subject Matter Expert (SME) at Sutherland is 23rd of November 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Worldwide ] applicants. .

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