Contractor UI/UX Designer & Researcher

Remote Position, Short Term - From Peru only

RYZ Labs is looking for a skilled UI/UX Designer & Researcher to join a dynamic technology team in the financial industry.

This role involves strong English communication skills (speaking, writing, and reading), a high sense of urgency, and a solid understanding of digital products, especially in product, UX/UI, content design, or user research.

Key Responsibilities:

• Conduct in-depth benchmarking of fintech products, especially lending apps, in your local market
• Use, analyze, and document user journeys and product features based on a predefined framework
• Execute research and drive insights generation. Design, execute, and analyze a wide range of research studies (surveys, interviews, focus groups, usability tests, etc.) to uncover needs and market trends. Utilize various methodologies following the Double Diamond framework to ensure comprehensive insights.
• Translate research findings to influence product strategy. Translate complex research findings into clear, compelling, and actionable insights that directly inform product development and business strategy.
• Be a subject matter expert - Develop a deep understanding of the financial services landscape, acting as a key voice of the customer in shaping new and exciting products for our customers.
• Provide clear, well-structured documentation of product flows, UX patterns, and key experience insights
• Act as a local expert to help our team understand how digital financial products operate and perform in your region
• Potential to evolve into broader support roles as we design and localize products for your market

We’re looking for people who:

• Live in the market they’ll be researching (local presence is required)
• Have a good eye for product design and UX and can clearly communicate observations
• Can move fast, self-manage, and deliver high-quality outputs with minimal supervision
• Have experience in fintech (big plus), especially in lending (huge plus—but not required)

What is the last date for applying to the job?

Which countries are accepted for this remote job?