Contractor Virtual Legal Records Demands Specialist

Virtual Legal Records Demands Specialist (REMOTE)

Our Law Firm The Ward Law Group is currently hiring.Training is provided- (NO PRIOR LEGAL EXPERIENCE NEEDED).
As a virtual assistant, you will work from home. Your contract will be as an independent contractor, and we offer full-time positions (40 hours per week). We are looking for candidates who have experience in sales and customer service with the ability to adapt easily to changes and work in a fast-paced environment, ability to work independently.

Schedule: Availability is required (40 hours per week - 2 days off).

Responsibilities:

• Maintaining frequent communication with clients and answering questions.
• Collecting all medical records, medical bills, and supporting documentation to prepare a demand package for an insurance company.
• Consistent follow-up over the phone and email to ensure all requests are processed in a timely manner.
• Requesting medical records and bills via email, fax, and/or mail.
• Contacting medical providers and adjusters through email and over the phone to follow up on requests.
• Paying any invoices received to obtain medical records and bills and documenting the expense in our case management system.
• Reviewing all medical records and bills to ensure accuracy and requesting amendments/corrections when needed.

Compensation:

• First 3 months of TRAINING: USD $550 base pay + commissions (USD $63 per package).
• After 3 months: FULLY COMMISSION only (USD $63 per package).

Qualifications and Required Skills:

• Must speak English and Spanish fluently.
• Must be detail-oriented and meticulous.
• Must have a Computer (Desktop or Laptop) Core i5 or above, 12 GB of RAM, at least Windows 10 installed.
• USB noise-canceling headsets.
• Webcam for daily meetings and huddles.
• Internet speed must be 35Mbps Download and 15Mbps Upload.
• Commitment to work overtime on occasion.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Must be a self-starter and multi-tasker.
• Ability to work independently.

Application Instructions:

• Send your updated resume in English.
• Record a 2-minute video (in English) introducing yourself and your work experience using Loom or a regular video with your cellphone.
• Send us the Google Drive link with your video attached, ensuring the Google Drive link is set up as public.
• Tell us about yourself, previous work experience, and skills learned.
• Tell us about your work-from-home setup (details of your computer, internet speed, and other details you would like to share).

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