Support Remote Jobs

Explore remote Support roles that connect you with customers, solve problems, and build trusted relationships. Find flexible work that grows skills and careers.

Support professionals help customers solve problems, answer questions, and get the most from products and services. Work in support is rewarding because you see immediate impact: a solved issue, a relieved customer, and feedback that shapes better products. Every day brings new challenges and chances to build trust and strong relationships.

Remote work fits this field naturally. With modern communication tools and cloud systems, teams can assist customers from anywhere and around the clock. Remote roles offer flexibility that helps you balance focused work, learning, and life, while serving customers across time zones and markets.

Key skills that help you succeed include strong communication, active listening, and clear written responses. Technical comfort with help desk tools, ticketing systems, and basic troubleshooting speeds problem resolution. Empathy, patience, and a solution mindset turn difficult interactions into positive outcomes. Continuous learning and adaptability keep you effective as products and customer needs evolve.

Support careers open many paths. You can grow into senior support or team lead roles, move into customer success, product, or training positions, or specialize in technical support and implementation. Ongoing feedback, certification programs, and cross team collaboration make it easy to build a varied, long term career that stays connected to customers and the product.

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Implementation Specialist (Spanish Speaking)

Worldwide
2 months ago
CRM (SaaS)
Customer Onboarding
Customer Success
Roofr
Full-Time
Experienced

Licensed Customer Success Representative

United States
2 months ago
Attention To Detail
High-volume Customer Support (email/chat/phone)
Property & Casualty (P&C) Insurance License
Thimble
Full-Time
Experienced

Customer Service Agent — Nightshift (Remote)

Lisbon, Portugal
2 months ago
Communication & Problem Solving
Customer Service / Call Center
English (fluent)
SIXT
Full-Time
Entry Level

Traffic Operations Coordinator

New York, New York
2 months ago
Attention To Detail
Program Scheduling
Sales Order Entry
NBCUniversal
Full-Time
Experienced
YEAR $50000 - $55000

Customer Success Manager, Higher Ed (West Coast)

Chicago, IL
2 months ago
Account Management
CRM & Customer Success Tools (Salesforce, Gainsight, Totango)
Customer Success
Turnitin, LLC
Full-Time
Manager
YEAR $77700 - $129500

Senior Support Consultant - Housing

United Kingdom
2 months ago
Application Support (Web Technologies)
Customer Communication
ITIL / Service Delivery
NECSWS
Full-Time
Experienced

Ivanti Neurons Consultant

Lavallette, NJ
2 months ago
API Integration
Endpoint Management
ITIL/ITSM
VTekis Consulting LLP
Contractor
Experienced

Product Support Administrator

Hemel Hempstead, United Kingdom
2 months ago
Customer Service
Housing Management Software Configuration
NEC Housing Systems
NECSWS
Full-Time
Experienced

Customer Support Engineer

Phoenix, Arizona
2 months ago
Customer Communication
Microsoft Windows Server
Privileged Access Management
Cyberark
Full-Time
Experienced
YEAR $68000 - $100000

Customer Experience Team Lead

Petaling Jaya, Malaysia
2 months ago
Contact Center Management
Customer Service
Multilingual Communication (English, Bahasa Melayu, Chinese)
Blacksire
Contractor
Manager

Officer - Corporate Services

Moka, Mauritius
2 months ago
Board Meeting Minutes
Client Due Diligence
Company Secretarial
Ocorian
Full-Time
Entry Level

School Technician

Northampton / Luton / Milton Keynes, United Kingdom
2 months ago
Hardware & AV Support
Intune / Mobile Device Management
Microsoft 365 / Azure
Wavenet
Full-Time
Experienced

Specjalista ds. Administracji

Katowice, Poland
2 months ago
Attention To Detail
Communication Skills
English
Eurofins
Full-Time
Entry Level

Domino's Delivery Driver - Monroe

Monroe, WA
2 months ago
Customer Service
Navigation/Map Reading
Safe Driving Record
Domino's
Part-Time
Entry Level

Domino's Delivery Driver

Gainesville, GA
2 months ago
Cash Handling And Basic Math
Customer Service
Navigation And Mapping
Domino's
Full-Time
Entry Level

Technical Analyst

Chicago, IL
2 months ago
Application Support
Communication
Project Planning
Northwestern Memorial Healthcare
Full-Time
Experienced

Senior Application Analyst

Chicago, IL
2 months ago
Application Support
Project Management
System Troubleshooting
Northwestern Memorial Healthcare
Full-Time
Experienced

Customer Success Executive

Vienna, Virginia
2 months ago
Account Management
C-Level Engagement
Cross-Functional Leadership
ServiceNow
Full-Time
Senior Manager

Platform ITSM Analyst

California, CA
2 months ago
Identity & Access Management (IAM)
Incident & Change Management
ITIL / IT Service Management
Experian
Full-Time
Experienced

Senior Account Director

Los Angeles, CA; New York, NY; San Francisco, CA; Washington, DC
2 months ago
Account Management
Client Relationship Management
Financial/Contract Management
RR Donnelley
Full-Time
Senior Manager
YEAR $105900 - $169500

Desktop Support Engineer (SharePoint & Azure AVD)

Jersey City, NJ
2 months ago
Active Directory / Entra ID
Azure Virtual Desktop (AVD)
Microsoft 365
SpikeIT Global Solutions, Inc.
Part-Time
Entry Level

Ivanti Neurons Consultant

Lavallette, NJ
2 months ago
API Integration
Endpoint Management & Security
ITSM/ITIL
VTekis Consulting LLP
Contractor
Experienced

Associate - Operations

San Jose, Costa Rica
2 months ago
Appointment Scheduling
Bilingual English-Spanish
Communication And Organizational Skills
WNS Global Services
Part-Time
Entry Level

Systems Administrator

Rochester, NY
2 months ago
Active Directory
Microsoft 365 / Azure AD
Networking (TCP/IP, DHCP, DNS)
BCC Software
Full-Time
Entry Level

Automation Support Specialist

Braga, Portugal
2 months ago
APIs
Automation 360
Scripting
Bosch Group
Full-Time
Experienced

Major Incident & Problem Manager

London, United Kingdom
2 months ago
ITIL
Major Incident Management
Root Cause Analysis
Entain
Full-Time
Manager

Head of Customer Success Engineering

Worldwide
2 months ago
Cross-functional Collaboration
Customer Success Engineering
Documentation & Process Improvement
Hightouch
Other
Senior Manager

Senior Operations Engineer, Voice Switching Support

Charlotte, NC
2 months ago
Network Troubleshooting
Nortel DMS-10 Switches
On-call/24x7 Support
Brightspeed
Full-Time
Expert

Customer Success Manager

Carlsbad, CA
2 months ago
Account Management
Customer Retention
Customer Success
Nearmap
Full-Time
Manager

NetSuite Support Manager

US
2 months ago
ERP (Manufacturing/Finance) Functional Knowledge
Incident Management & RCA
Integrations & Data Management
Arista Networks
Full-Time
Manager
YEAR $118000 - $170000

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