Full-Time Account Delivery Specialist

We are looking for an extremely detail-oriented, communicative, and proactive project manager and account lead to join our growing digital agency. If you are passionate about keeping large marketing projects organized, creative problem solving, and building long-term relationships with team members and clients, this could be the perfect role for you.

What You'll Do

• Help manage the successful delivery of work for a book of accounts from the moment we kick off each project.
• Build trust and buy-in from client contacts while inspiring and leading internal teams to do their best work and drive results.
• Process and delegate deliverables and tasks to digital marketing, content, design, and web teams.
• Create easily digestible, organized project plans and trackers, then keep them updated on a rolling basis.
• Prepare for and lead regularly scheduled client meetings.
• Deliver all work on time — or work with clients and internal team members to negotiate new deadlines.
• Source client inputs, feedback, and approvals on deliverables.
• Collaborate with clients and team members in real-time via Slack.
• QA deliverables to ensure adherence to client objectives and inputs.
• Understand our goals for each of your projects and ensure their achievement.

Who You Are

• An ambitious and extremely organized project manager who is passionate about delivering complex digital marketing and web projects
• Extremely attentive to deadlines, processes, and details
• Strong communication skills
• Enjoys interfacing with clients
• Proactive problem solver who isn’t afraid to dive in and get your hands dirty.
• Able to pivot quickly between tasks and adapt to shifting expectations and client goals
• Experience managing work inside of more advanced project management software like ClickUp, Asana, or Airtable
• At least 2 years of project management experience in an agency setting is preferred
• Flexibility in your working hours so you can meet with our Spain-based web team as well as client meetings throughout the day

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