Part-Time Administration Assistant - Part Time

• Serving as the first point of contact for patient inquiries.
• Managing appointment bookings, rescheduling, and cancellations.
• Supporting doctors by coordinating schedules and relaying patient questions.
• Triaging and responding to a high-traffic mailbox.
• Maintaining accurate patient records in the system.
• Participating in team meetings and training sessions.
• Ensuring a seamless patient journey.
• Handling patient queries professionally and empathetically.
• Performing tasks in accordance with the Quality Management System.
• Contributing to innovation and continuous improvement.
• Maintaining a patient focus and commitment to service excellence.
• Functioning as an effective team member.
• Adhering to all policies and procedures.
• Undertaking project work as required.

• At least 2 years in patient navigation or healthcare administration.
• Experience in fertility, mental health, or medical practice desirable.
• Excellent verbal and written communication skills.
• Strong organization and time management skills.
• Empathy and cultural competency.
• Ability to work collaboratively.
• Knowledge of healthcare billing is an advantage.

What is the last date for applying to the job?

Which countries are accepted for this remote job?