Full-Time Advisory Solution Consultant

What you get to do in this role: The Specialist Solution Consultant is a technical & business consultant within our Customer Workflow unit with the advanced ability to develop, position and provide industry and product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets. Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs. Develop client partner relationships. Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement. Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics. Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team. Stay current on competitive analysis and market differentiation. Support marketing events including executive briefings, conferences, user groups, and trade shows.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 10+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications with an emphasis on Customer Experience / Customer Service
• Industry experience in Manufacturing, Technology, or Telco desirable
• Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
• Travel, as necessary

What is the last date for applying to the job?

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