Full-Time AI Value Methodology Lead
ServiceNow is hiring a remote Full-Time AI Value Methodology Lead. The career level for this job opening is Expert and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
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We are seeking a seasoned and forward-thinking AI Value Methodology Lead to join our Data & Analytics organization.
In this senior individual contributor role, you will play a critical part in shaping how we understand, measure, and communicate the tangible value generated by artificial intelligence initiatives across the enterprise.
The successful candidate will develop and maintain a comprehensive value methodology framework.
Key Responsibilities
- Develop and Maintain Value Methodology Framework
- Design a standardized, scalable methodology to assess the business value of AI use cases.
- Define key performance indicators (KPIs), success criteria, and benchmarking metrics for AI adoption.
- Value Measurement & Monitoring
- Lead the end-to-end process for value estimation and realization of AI initiatives.
- Maintain dashboards, scorecards, and reporting tools to monitor AI usage trends.
- Partner across all business functions developing and deploying AI models/use cases for comprehensive value attribution.
- Stakeholder Engagement & Education
- Serve as a strategic advisor to technical and business teams on evaluating and quantifying AI use cases.
- Translate complex value models into compelling narratives and actionable insights.
- Governance & Best Practices
- Establish governance protocols for consistent and transparent AI value tracking.
- Maintain a centralized repository of AI use cases, their business impact, and lessons learned.
- Strategic Alignment
- Ensure AI use case assessments align with broader enterprise objectives.
- Identify gaps and opportunities where AI can deliver new or enhanced business value.
To be successful in this role you have:
- Experience leveraging or critically thinking about integrating AI into work processes.
- 10+ years of experience in data science, analytics, or AI strategy roles.
- Proven track record of building and implementing business value frameworks.
- Strong understanding of AI/ML capabilities.
Skills
- Exceptional analytical and quantitative skills.
- Strong business acumen and understanding of corporate value drivers.
- Excellent communication and storytelling skills.
- Experience with tools such as Power BI, Tableau, Excel, and data modeling platforms.
Preferred Qualifications
- Experience in change management or digital transformation initiatives.
- Familiarity with enterprise AI platforms.
Compensation: $197,800 - $346,200, plus equity, variable/incentive compensation, and benefits.