Full-Time Associate Project Manager

• Completes billable tasks as directed by Project Managers.
• Manages direct customer inquiries.
• Provides product feature assistance to clients within the DISCO platform.

What You'll Do

• Service Delivery: Collaborates with other Project Managers and DISCO team members to deliver superior service and help solve challenges for DISCO clients.
• Project Management: Maintains project and data tracking to ensure that all requested work is completed correctly and deadlines are met. Communicates with other Project Managers and clients about project milestones.
• Product Expertise: Develops advanced knowledge of the DISCO platform and its capabilities in order to advise clients on best practices. Provides feedback and feature requests to the product and engineering teams.
• Client Relations: Builds rapport and establishes open communication with clients regarding DISCO usage, status reporting, and core product functionality.
• Training Delivery: Delivers product training to attorneys, paralegals, and litigation support specialists.

Who You Are

• 1+ years of eDiscovery project management experience.
• 1+ years of working knowledge with one or more industry standard eDiscovery platforms.
• Successfully able to manage multiple tasks simultaneously.
• Strong problem-solving skills.
• Committed to providing excellent service and support.
• Able to work independently and as part of a team.

Even Better If You Have…

• Experience at a Consulting firm or provided consultative solutions in eDiscovery.
• Experience working for a litigation support group.
• Experience with data collection and processing software

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