Full-Time Associate Software Automation Engineering Specialist
MeridianLink is hiring a remote Full-Time Associate Software Automation Engineering Specialist. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
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POSITION SUMMARYThe Software Automation Engineer 1 is an entry level member of the Software Automation team who will report to the Software Automation Manager. They are primarily responsible for the setup and maintenance of loan programs used within the Product Pricing Engine (PriceMyLoan). The Software Automation Engineer will be given additional responsibilities and tackle increasingly complex tasks as they progress in the team and obtain technical and mortgage expertise.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Build, test, and maintain both new and existing loan programs within PriceMyLoan
- Automate investor guidelines and rate sheet adjustments into eligibility and pricing rules to be processed by PriceMyLoan
- Assist clients with system configuration and custom pricing/eligibility requests
- Investigate issues reported by clients and apply fixes or escalate issues to senior members of the team
- Field inquiries regarding software behavior and utilize knowledge to prescribe best-practice solutions
- Monitor email/web download error logs and update system automation
- Determine client business needs and create workflow rules to define and restrict user privileges within the Loan Origination System
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
- Obtain basic knowledge of the various roles in the mortgage industry (processor, underwriters, etc.) and what they are responsible for
- Obtain a basic understanding of the life of a loan and how workflow and the PML engine interact with other loan processes (ex: Fee Services, task system, QM)
- Delivery of low to medium complexity builds
- Possess understanding of what type of PML requests can and cannot be implemented and recommend alternative options to clients
- Able to explain complex technical concepts to clients via emails and tickets
QUALIFICATIONS
A successful candidate will think logically and enjoy problem solving. We are looking for an individual who possesses strong written and oral communication skills, can express themselves concisely, and enjoys working with clients. An ideal candidate is self-directed and capable of working with minimal supervision in a team environment, can also be coached, and is motivated to continually learn and improve themselves.
Preferred:
- Experience in the mortgage industry
- Minimum of bachelor’s degree in engineering, Computer Science, Math, Business, Economics, STEM or equivalent
- GPA of 3.0 or higher