Full-Time Associate Technical Program Manager

Associate Technical Program Manager (ATPM / TPM) - Remote

Location: Remote

Experience: 5+ years of relevant program, project, and account management experience in a fast-progressing tech-oriented company

Employment Type: Full-Time

About the Role

We are looking for a self-driven, detail-oriented Associate Technical Program Manager (ATPM) with focus on AI enablement to join us, and be a part of our growth story. You will be responsible for driving cross-functional initiatives, managing multiple program execution, and ensuring seamless coordination between clients, sales, product, engineering, QA, and external vendors on a need basis.

Key Responsibilities

• Lead cross-functional projects, including program definition, roadmap planning, resource allocation, and execution.
• Work on projects leveraging AI/ML technologies and integrating them into your and the organization’s regular work stream.
• Understand, clarify and articulate the requirements to the leads and developers, assist in scoping, schedule preparation, ensuring quality, and deployment excellence across the service and product offerings.
• Work closely with the clients, sales, tech leaders, developers, QA engineers, product managers, business teams, and external vendors to align priorities and drive execution.
• Identify bottlenecks, streamline workflows, and enhance testing and release processes to improve delivery speed and efficiency.
• Define and implement quality, release metrics, and process improvements to reduce time-to-market while ensuring operational excellence.
• Act as a technical problem solver, resolving project deadlocks and constraints through consensus and sound judgment.
• Drive planning of major/minor and maintenance release windows, ensuring alignment across multiple teams.
• Collect and analyze data to track project performance and make informed business decisions.
• Maintain structured documentation and provide regular program updates to leadership teams.

Key Requirements

• Bachelor's/Master's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience managing technical projects, driving cross-functional collaboration, and implementing release strategies.
• Build good rapport with the existing clients and prospects leading to new opportunities discovery, conversion, upselling, and cross-selling.
• Experience or familiarity with AI-driven solutions and automation tools.
• Ability to understand and work with SMEs on front-end, back-end, cloud, and infrastructure technologies.
• Experience managing Agile methodologies, participate and/or conduct the daily standups, promptly update the incident management tools, prepare work breakdown structure for complex and timebound tasks/projects, perform root cause analyses, initiate preventive and corrective actions.
• Ability to convey the technical concepts to both technical and non-technical stakeholders. Good verbal and written communication with attention to detail.
• Ability to identify gaps, propose solutions, and optimize workflows.
• Ability to handle multiple competing priorities, operate independently, and swiftly.
• Ensure all the accounts and project related details are up-to-date and documented. Drafting the contracts and SoWs, RCAs, reports and metrics update.

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