Full-Time Associate Technical Program Manager
Promptcloud is hiring a remote Full-Time Associate Technical Program Manager. The career level for this job opening is Experienced and is accepting Worldwide based applicants remotely. Read complete job description before applying.
Promptcloud
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Associate Technical Program Manager (ATPM / TPM) - Remote
Location: Remote
Experience: 5+ years of relevant program, project and account management experience in a fast progressing tech-oriented company
Employment Type: Full-Time
Our Product Ecosystem
- JobsPikr – An automated job data scraping platform that delivers fresh and structured job listings from multiple sources worldwide. Companies leverage JobsPikr for job market insights, talent intelligence, and competitive analysis.
- 42Signals – A competitive intelligence and price monitoring platform that helps e-commerce businesses, brands, and retailers track pricing, product trends, and consumer insights across online marketplaces.
With our suite of data-driven solutions, PromptCloud is helping businesses across industries — e-commerce, job market analytics, market research, AI/ML, and finance — unlock the power of web data.
About the Role
We are looking for a self-driven, detail-oriented Associate Technical Program Manager (ATPM) with focus on AI enablement to join us, and be a part of our growth story. You will be responsible for driving cross-functional initiatives, managing multiple program execution, and ensuring seamless coordination between clients, sales, product, engineering, QA, and external vendors on a need basis. The ideal candidate will have strong technical acumen, exceptional account and project management skills, and experience handling large-scale, complex projects. You should be comfortable operating in a fast-paced, dynamic environment with minimal direction while ensuring high-quality results.
Key Responsibilities
- End-to-End Client Accounts and Project Ownership: Lead cross-functional projects, including program definition, roadmap planning, resource allocation, and execution.
- AI & Technology Enablement: Work on projects leveraging AI/ML technologies and integrating them into yours and the organisation’s regular work stream.
- Delivery Management: Understand, clarify and articulate the requirements to the leads and developers, assist in scoping, schedule preparation, ensuring quality, and deployment excellence across the service and product offerings.
- Stakeholder Collaboration: Work closely with the clients, sales, tech leaders, developers, QA engineers, product managers, business teams, and external vendors to align priorities and drive execution.
- Process Optimization & Automation: Identify bottlenecks, streamline workflows, and enhance testing and release processes to improve delivery speed and efficiency.
- Strategic Planning & Execution: Define and implement quality, release metrics, and process improvements to reduce time-to-market while ensuring operational excellence.
- Problem-Solving & Decision-Making: Act as a technical problem solver, resolving project deadlocks and constraints through consensus and sound judgment.
- Release Management: Drive planning of major/minor and maintenance release windows, ensuring alignment across multiple teams.
- Data-Driven Execution: Collect and analyze data to track project performance and make informed business decisions.
- Communication & Documentation: Maintain structured documentation and provide regular program updates to leadership teams.
Key Requirements
- Technical Background: Bachelor's/Master's degree in Computer Science, Engineering, or a related field.
- Project & Program Management: 5+ years of experience managing technical projects, driving cross-functional collaboration, and implementing release strategies.
- Account Management: Build good rapport with the existing clients and the prospects leading to new opportunities discovery, conversion, upselling, and cross-selling. Review the delivery progress, successful onboarding, periodic invoicing and collections check.
- AI/ML Exposure: Experience or familiarity with AI-driven solutions and automation tools.
- Deep Hands-on Technical Expertise: Ability to understand and work with SMEs on frontend, backend, cloud, and infrastructure technologies.
- Agile & Release Management: Experience managing Agile methodologies, participate and/or conduct the daily standups, promptly update the incident management tools, prepare work breakdown structure for complex and timebound tasks/projects, perform root cause analyses, initiate preventive and corrective actions.
- Strong Communication & Collaboration: Ability to convey the technical concepts to both technical and non-technical stakeholders. Good verbal and written communication with attention to detail.
- Problem-Solving & Attention to Detail: Ability to identify gaps, propose solutions, and optimize workflows.
- Self-Driven & Proactive Mindset: Ability to handle multiple competing priorities, operate independently, and swiftly. Timely remediation of the incidents, ensuring on time delivery including the client and the internal assigned tasks.
- Documentation: Ensure all the accounts and project related details are up-to-date and documented. Drafting the contracts and SoWs, RCAs, reports and metrics update.