Full-Time Azure/Salesforce DevOps Engineer

Azure / Salesforce DevOps Engineer

100% Remote (US Only)

Compensation: $120-125K

Reports to: VP Technology

The Azure / Salesforce DevOps Engineer is a proven technical expert in Azure cloud infrastructure design and administration, Salesforce DevOps, infrastructure-as-code, and CI/CD patterns and technologies. As a subject matter expert, the DevOps Engineer will partner with software engineers, site reliability engineers, and infrastructure engineers to build performant and scalable solutions, share expertise, and ensure adherence to best practices.

1. Designs, implements, and maintains CI/CD pipelines using Azure DevOps tools and technologies
2. Automates infrastructure provisioning and configuration management using Azure Resource Manager (ARM) templates, PowerShell, or other automation tools
3. Collaborates with development teams to integrate automated testing and deployment processes into the CI/CD pipeline
4. Monitors system performance and reliability, and implements proactive measures to ensure high availability and scalability
5. Implements and maintains robust security measures to protect our infrastructure and data in Azure
6. Participates in on-call rotation and incident response, ensuring timely resolution of critical issues
7. Provides technical guidance and support to development teams on Azure DevOps best practices
8. Contributes to the continuous improvement of our DevOps practices and processes
9. Provides ongoing maintenance and operational support for all listed applications
10. Resolves production issues and bugs efficiently
11. Supports enhancements and new feature development as needed
12. Manages data imports and outgoing registration emails to claimants where applicable
13. Manages all phases of the SDLC for existing applications, including requirements gathering, design, development, unit testing, test planning, test preparation, and execution
14. Develops new applications as business needs arise, following the same SDLC phases
15. Provides comprehensive testing services including planning, strategy, entry and acceptance criteria, test data preparation, environment support, and UAT test scenarios and scripts
16. Performs release planning and execute code deployment activities across all environments (development, test, pre-production, and production) in coordination with Client stakeholders
17. Utilizes Client tools for project planning, software development, release management, configuration management, and document testing activities, including defect tracking and resolution
18. Releases enhancements, changes, and improvements, or address technical debt at least once a month using Agile methodology
19. Provides necessary artifacts and reflect these activities in monthly reports
20. Supports ad-hoc reporting requests at both the Salesforce Org level and application level
21. Creates and updates system documentation including the System Design Documentation, System Security Plan (SSP), System Architecture Document (SAD), Information Systems Recovery Plan (ISRP), and Technical Support Protocol (TSP) for all applications
22. Supports periodic code analysis with Veracode for all applications and immediately detect flaws to conform to Client policies
23. Supports integration with Elastic for operational visualizations, usage trends, business insights, alert creation, and log availability for troubleshooting
24. Supports various testing types including system testing, integration testing, heuristics testing, Application Security Assessment (ASA), User Acceptance Testing (UAT), Usability Experience (UX), and Customer Experience (CX)
25. Investigates and resolves production issues, providing solutions as necessary
26. Supports provisioning and de-provisioning of users based on customer requests
27. Salesforce Upgrades and Legislative Changes
28. Prepares, plans, facilitates, and updates applications as necessary, including regression testing and support for periodic Salesforce upgrades
29. Analyzes and implement necessary changes in response to legislative updates within contract constraints
30. Supports enhancements to API integrations between applications and other Client systems.
31. Develops new APIs as needed based on evolving business requirements and integration needs

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