Full-Time Billing Support Specialist

• Collect, validate, and consolidate sales and operational data across business units for billing processes.
• Create and Prepare billing reports for submission to Finance and Business Units to ensure accurate invoice processing.
• Accurately input and manage actualized revenue for all business units, ensuring alignment with financial records.
• Reconcile discrepancies between billing data, client files, and financial records to ensure precision and compliance.
• Update client’s database in the business tracker
• Provide support for internal and external stakeholders for business need

• Support the Business Excellence Director in identifying and implementing process improvements to optimize workflows, reduce manual effort, and enhance accuracy.
• Assist in the development of automated tools (e.g., third party software, ERP solutions) to streamline billing and reporting processes.
• Collaborate with IT and process excellence teams to troubleshoot systems and introduce enhancements.
• Document and maintain updated SOPs for standardized billing and revenue processes.

• Assist in mentoring and guiding junior team members to develop their skills in reporting and process improvement.
• Share knowledge and best practices within the team to ensure consistent high performance.
• Address and complete tasks assigned by direct supervisors/ head of departments

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