Full-Time Business Operations Team Leader

Role Description

• Responsible for ensuring that the day-to-day operations of the strategic operations team run smoothly.
• Involved in various activities, including: Daily team support & development, Team improvements, Project management, Process improvement, Data analysis, Strategic planning
• Requires a combination of technical skills, business acumen, and excellent communication abilities.

Job Responsibilities:

• Facilitates discussions with cross functional groups.
• Communicates and presents to leadership succinctly and effectively on projects, issues, and constraints.
• Recognize the level of detail needed for the discussion and adjust communication appropriately.
• Understand the details of a project and relate them to a larger effort or project.
• Refine team project metrics and deliver reports to the management team.
• Identify operational and internal process gaps and develop strategies to resolve them.
• Develop and implement process improvements to increase operational efficiency.
• Analyze data sets and effectively communicate key trends to leadership.
• Provide training and guidance to team members to accomplish operational goals.
• Work with team members on developing personal goals and skills matrix.

Qualifications

• Bachelor’s degree with 7 years of related experience; or 5 years and a Master’s degree.

Requirements

• Project Management Professional (PMP), Lean Six Sigma Green or Black Belt (LSSGB), Certification in Process Excellence (CPE) or Certified Business Analysis Professional (CBAP) (preferred).

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