Full-Time Business Process Analyst

The Business Process Analyst Role requires cross-functional collaboration and cross departmental partnership in designing current and future business processes and maximizing efficiencies with Clean Earth’s evolving system architecture.

This role collaborates with teams across the organization to improve efficiency and execute continuous process improvement initiatives.

This person is a contributor in defining cross functional processes that will impact multiple departmental work streams and will develop and document current and future processes and how they are supported by a variety of business applications across the organization.

The role requires strong communication, collaboration, analytical skills, and a good understanding of business processes and their different level of detail.

Primary Responsibilities:

1. Strategy and Planning:
   • Participate in development of a comprehensive business process model aligned with the organization’s goals and objectives.
   • Document critical business processes that impact efficiency, cost-effectiveness, and customer satisfaction.
   • Implement business processes in conjunction with business application development and Product Management.
   • Collaborate with key stakeholders to define performance, operational and productivity metrics and establish targets for process improvement.
   • Apply strong project management principles to track process improvement initiatives with measurable outcomes.
2. Process Analysis and Optimization:
   • Assist Business Process Managers in process definition and analysis and conduct thorough documentation of existing business processes, data quality, identify process gaps, inefficiencies, bottlenecks, and areas for improvement.
   • Utilize process improvement methodologies (such as Lean, Six Sigma, Kaizen) to design and implement streamlined processes for continuous improvement.
   • Identify opportunities for automation and digital transformation to enhance efficiency and accuracy and implement proper controls.
3. Change Management:
   • Support change management initiatives to complement process optimization and adoption of best practices.
   • Collaborate with stakeholders and Subject Matter experts to implement organizational change strategies.
   • Provide guidance and support to business teams during process transitions and ensure smooth implementation.
   • Establish governance over process conformity including and not limited to compliance, regulations and customer/contractual requirements.
4. Collaboration:
   • Foster a culture of process excellence and continuous improvement.
   • Collaborate with cross-functional teams to ensure alignment and integration of processes across departments.

Required Qualifications:

• Bachelor’s or Master’s degree in Business Administration or related field.
• 5+ years of process improvement experience in a business analysis capacity.
• Experienced in documenting business processes and participating in analysis and improvement programs involving business application redesign and deployment.
• Demonstrated experience managing projects within different methodologies and ability to pivot and shift priorities on short notice.

Preferred Qualifications:

• Basic understanding of process improvement methodologies including Kaizen, Six Sigma and Lean (Six Sigma black belt preferred).
• Strong data-driven mindset with experience establishing operational KPIs and metrics.
• Project management skills and demonstrated competency in managing simultaneous execution of multiple projects and initiatives within the program.
• Results driven with the ability to combine strong quantitative foundation with business acumen.
• Excellent facilitation, negotiation skills, verbal and written communication and interpersonal skills; the ability to communicate effectively at all levels and to all functional groups; the ability to translate technical requirements and issues into appropriate context.
• Strong business acumen across multiple business functions (e.g. Sales, Operations, Finance, Human Resources, etc.).
• Advanced Microsoft office skills (SharePoint, MS Project, Visio, Teams, etc.).
• History of ability to maintain flexibility, multi-task, and deliver results in a deadline driven environment.

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