Full-Time Business Transformation Program Director

As a Business Transformation Program Director, you will lead and oversee large-scale transformation initiatives across PTC departments with an emphasis on the organization’s quote to cash business platforms. This role includes aligning strategic goals with operational execution, managing cross-functional teams, and ensuring successful delivery of complex programs.

• Develop and lead the overall transformation strategy, influencing alignment to a vision for a modern employee and customer experience.
• Reinforce vision with clear initiative objectives, scope priorities, and delivery sequencing, including establishing deal-breakers or non-negotiables for success.
• Build and assemble the appropriate stakeholders to complete initiatives according to plan, budget, quality and business value achievement.
• Facilitate meetings, workshops, or engagement sessions to surface desired change for employees and customers.
• Collaborate with cross-functional teams to develop operational efficiencies and enhance customer experience.
• Oversee change strategies and plans that prepare both employees and customers for upcoming transitions.
• Engage stakeholders to align on rollout or adoption approach, change planning, and risk mitigation.
• Foster a culture of continuous improvement and change adoption.
• Communicate effectively with stakeholders at all levels.

• On-time, on-budget delivery of transformation programs.
• Achievement of strategic objectives such as cost savings, efficiency gains, or improved customer satisfaction.
• High adoption rates of new processes and technologies.

• Bachelor’s degree in a related field; advanced degree preferred.
• 7+ years of experience in program or project management, ideally in digital transformation and system enablement.
• Background in software or technology-driven organizations.
• Proven track record of delivering complex projects on time and within budget.
• Knowledgeable in change management planning for digital transformation initiatives focused on both system upgrades and process optimization.
• Strong collaborator with experience aligning impact messaging with senior leaders, program teams, and change management partners.
• Excellent communication skills — capable of simplifying complex topics and tailoring messaging across stakeholder groups.
• Comfortable operating in fast-paced, matrixed environments and able to prioritize and pivot as initiative needs evolve.

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