Part-Time Call Center Agent

We are seeking a customer-oriented service representative.

Responsibilities:

• Manage incoming calls
• Generate sales leads
• Identify and assess customer needs
• Build customer relationships
• Provide accurate information
• Meet sales targets
• Handle customer complaints
• Keep records of interactions
• Follow communication procedures
• Engage customers

Skills:

• Excellent customer service abilities
• Strong phone etiquette
• Communication skills
• CRM experience
• Adaptability
• Multitasking abilities
• Proficient in English
• Data entry skills
• Computer skills
• Analytical skills
• Multilingual/bilingual a plus
• Sales/upselling experience preferred

Additional requirements:

• At least 18 years old
• High school diploma or GED
• Authorized to work in the US
• US resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)

Benefits:

• Paid training
• Paid time off
• Flexible schedule
• Telehealth care plan
• Training & development
• Advancement opportunities

Important: All information will be kept confidential according to EEO guidelines.

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