Full-Time Call Center Agent
Transat AT is hiring a remote Full-Time Call Center Agent. The career level for this job opening is Entry Level and is accepting Montreal, Canada based applicants remotely. Read complete job description before applying.
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Transat AT
Job Title
Call Center Agent
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Montreal, Canada
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Job Details
Your responsibilities:
- Be the voice of Transat by answering incoming calls from customers and travel agents (reservations, flight changes, etc.).
- Promote our products: seat selection, baggage, special services, insurance, etc.
- Help customers navigate our websites.
- Provide exceptional service, demonstrating attentiveness, empathy, and professionalism.
- A schedule based on operational needs, confirmed in advance and tailored to your seniority and preferences.
- Personalized training to master our products and systems.
- Three options to work according to your lifestyle:
- At the Montreal office, located at 300 Léo-Pariseau, a stone's throw from Mount Royal Park.
- From home, for greater comfort and a reduced environmental impact.
- In hybrid mode, depending on your flexibility and preferences.
- Comfortable with computer tools and various systems.
- Recognized for your excellence in customer service.
- Available 37.5 hours/week, between 7 a.m. and 11 p.m., 7 days a week.
- Bilingual (French and English, spoken and written). Fluency in Spanish or Portuguese is an asset.
- Minimum of one year of call center experience.
- Experience in the travel industry is an asset.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Call Center Agent at Transat AT is
16th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Montreal, Canada
] applicants. .
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