Full-Time Call Center Representative
1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is hiring a remote Full-Time Call Center Representative. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
This job was posted 2 months ago and is likely no
longer active. We encourage you to explore more recent opportunities on our site. However, you
may still try your luck using 'Apply Now' link below. We recommend focusing on newer listings
available here.
1920 Mass General Brigham Medical Group Western Massachusetts, Inc.
Job Title
Call Center Representative
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
USA
Salary
HOUR $17 - $22
Share
Job Details
Role Description
This role involves supporting our multidisciplinary team by handling a high volume of inbound calls, averaging approximately 70-90 calls per day, per agent.
Responsibilities include:
- Scheduling appointments
- Answering questions
- Handling complaints
- Troubleshooting problems
The goal is to ensure that our callers receive timely, efficient, and high-quality service!
The ideal schedule for this role is Monday to Friday, from 8:30 AM to 5:00 PM. Employees are expected to be onsite for all hours worked during onboarding/training for the first few weeks, but there are options for remote work after the successful completion of that probationary period and fully acclimated to the role.
Qualifications
- High School Diploma or Equivalent required
- Customer Service Experience 1-2 years preferred
- Call Center Experience 0-1 year preferred
- Foreign Language Experience 0-1 year preferred
Requirements
- Familiar with telephone etiquette and customer service basics
- Exceptional customer service, active listening, and verbal and written communication skills
- Understanding of company products, services, and policies
- Proficiency with computers, especially with CRM software, and strong typing skills
- Strong time management and decision-making skills
- Fluency in multiple languages may be desired
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Call Center Representative at 1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is
14th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
Related Jobs You May Like
Customer Service Agent - Call Center
Worldwide
5 days ago
Active Listening
Communication Skills
Customer Service
Enterprise Call Center
Full-Time
Entry Level
Call Center Advisor – Service & Support Role
Worldwide
1 week ago
Active Listening
Communication Skills
Computer Skills
Enterprise Call Center
Full-Time
Entry Level
Client Services Associate - Phone Support
Worldwide
1 week ago
Active Listening
Communication Skills
Customer Service
Enterprise Call Center
Full-Time
Entry Level
Inbound Call Agent
Worldwide
1 week ago
Active Listening
Communication Skills
Computer Skills
Enterprise Call Center
Full-Time
Entry Level
Associate - Operations
San Jose, Costa Rica
2 weeks ago
Communication Skills
Computer Skills
Customer Service
WNS Global Services
Full-Time
Entry Level
Genesys Cloud CX Call Team Monitoring Specialist
Toronto, Canada
3 weeks ago
Communication Skills
Contact Center KPIs
Data Analysis
Miratech
Full-Time
Experienced