Part-Time Call Center Specialist

We are seeking a customer-oriented service representative.

A customer service representative (CSR) will act as a liaison, providing product/service information and resolving customer issues accurately and efficiently.

Key Responsibilities:

• Manage incoming calls
• Generate sales leads
• Identify and assess customer needs
• Build customer relationships
• Provide accurate information
• Meet sales/call handling targets
• Handle customer complaints
• Follow up on resolutions
• Maintain records of customer interactions
• Follow communication procedures
• Engage customers proactively

Essential Skills and Qualifications:

• Strong communication & presentation skills
• Good phone etiquette
• Excellent customer service skills
• Experience with CRM systems
• Ability to multitask and prioritize
• Proficient in English
• Data entry proficiency
• Analytical skills
• Multilingual proficiency (a plus)
• Sales/upselling experience (preferred)

Additional Benefits:

• Paid Training
• Paid Time Off
• Flexible Schedule
• Telehealth Care Plan
• Training & Development Opportunities
• Advancement Opportunities

What is the last date for applying to the job?

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